What We Do • Build
Build what holds up.
We build products, workflow tools, and automation for eDiscovery and legal tech teams - designed to ship fast and hold up in production.
Clear value you can explain.
Automation that protects margins.
Run-ready for operations teams.
When is Build the right choice?
Build is the best option when you are developing new capabilities for your internal teams or clients. If you are deploying new, revenue-generating functionality; launching a new product; or developing an automated process to streamline repeated workflows, we will assist you in shipping quickly while avoiding building a support burden in the future.
If AI is included in your plans, we will treat it similarly - i.e., evaluate the use of AI, include the ability to track its inputs and outputs, and ensure that the results are run-ready before reaching production.
- Manual processes are being repeated by your team and you would like to automate them into a system with validation checks and checkpoints.
- The Quality Control (QC) burden associated with your workflows is impacting margin and throughput - and you require clearer states, faster recovery, and less rework.
- You have an innovative idea (differentiating capability/product feature/client experience) and you require the correct team to build the vision - without hiring a full in-house team to achieve v1.
- You require an AI-driven capability that has been evaluated and made traceable and run-ready before it enters production.
What does success look like?
You end up with a capability that earns its keep - it supports revenue and it holds up day-to-day. Clear value, predictable behavior, and day-to-day reliability.
Differentiation you can sell
The capability is distinct in real scenarios, with a value proposition and demo paths that reflect how work really gets done.
Less manual touch time
High-frequency steps become reliable systems with checkpoints and operator actions - not error-prone scripts or daily rituals.
Run-ready ownership
Clearly defined states, visible failure points, and a handoff documentation package so your team can operate and extend what ships.
Build deliverables
Build covers products, internal systems, and the reliability work that decides whether something survives production.
New product & features
Net-new products and customer-facing capabilities that are built to keep working after launch and under real usage, edge cases, and scale.
- Clear buyer and operator value you can explain.
- Scenario-based acceptance checks with readiness evidence.
- Built for real-world workflows from day one.
Operator tooling
Internal tools that simplify processes, quality control, exception handling, and handoffs.
- Operator-first design that reduces handoffs and friction.
- Clear states and checkpoints with no mystery behavior.
- Built-in QC and validation to reduce rework and escalations.
Automation
Workflows and pipelines that manage long-running tasks and imperfect inputs.
- Steps that can be rerun safely and repeatedly.
- QC gates and exception routing built in.
- Measurable reduction in support burden and hidden cycle time.
Stability & hardening
Targeted upgrades for workflows that work but are costing you time and money every week.
- Visible failures and clearly defined recovery paths.
- Right-sized refactors to remove mystery behavior.
- Logging, alerts, and dashboards built for fast troubleshooting and recovery.
AI that helps and stays trustworthy
We can create AI-enabled features/tools/automation. We'll begin with understanding the desired outcome and what cannot go wrong - and if AI is not the right fit, we'll say so. When AI is the right tool, we add guardrails and traceability to ensure that its outputs can be verified, measured, and relied upon.
- Fit check first: baseline approach vs AI, plus a clear go/no-go gate.
- Measurable checks: evaluation criteria and acceptance tests defined before release.
- Guardrails: human review paths, constraints, and fallbacks where risk requires it.
- Traceability: logged inputs/outputs, versioning, and user actions for auditability.
- Operations plan: monitoring notes, alert routing, and a runbook.
Ways to engage
Discovery
Turn uncertainty into a plan.
Includes:
- Clarify the real problem, who it's for, and what success means.
- Map workflows, data sources, constraints, and risks up front.
- Define acceptance criteria and a Definition of Done everyone agrees on.
Project
Deliver a run-ready capability.
Includes:
- Milestone delivery with evidence to validate progress.
- Designed with auditability, recoverability, and security in mind.
- Clean handoff with documentation, knowledge transfer, and operational readiness.